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Policies & Procedures

Your Mining Résumés Pty Ltd consultant will be contracted to your project with specific experience preparing career marketing documents in your chosen industry, offering recruitment knowledge and copywriting experience to ensure that your résumé gets you the attention you desire.

Mining Résumés Pty Ltd consultants use their advanced knowledge of what employers and recruitment agencies are looking for on your résumé to prepare documents for you that will highlight your individual skills, experience and achievements. It is vitally important that your résumé matches the needs of both employers and recruitment agencies - your résumé must make them want to interview you.

Our professional résumé writers create polished, corporate and graphically designed résumé layouts, which are clear, uncluttered and professional which allows a recruitment consultant or employer to quickly find the information on your résumé that they need. If they cannot find what they want, your résumé may not be considered further. We successfully achieve a balance of professionalism, individuality, creativity and marketing flair.

You are consulted at every stage which ensures that you are completely satisfied with your documents and the customer service that you receive from Mining Résumés Pty Ltd. Your satisfaction is very important to us, we want you to tell your friends, colleagues and family of how pleased you were with the résumé services that you received whilst partnering with Mining Résumés Pty Ltd.

A draft copy of your résumé and other documents will be emailed to you so that you can review and make changes required. Your documents will then be updated with the changes that you require and then sent back to you again. We guarantee your 100% satisfaction and make changes until you approve the final copy.

Your résumé will produced within 2 to 10 working days upon mutual agreement after we have completed your telephone consultation and received all your information. If you require your résumé by a specific deadline please ensure that you mention this before you order. We ensure that we meet your job application closing date.

Mining Résumés Pty Ltd is committed to setting and maintaining the highest levels of customer service. We want you to be positively delighted with your résumé. Please take a look at our success stories to see what our customers have achieved and experienced using Mining Résumés Pty Ltd.


Mining Résumés Pty Ltd is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that's all. Mining Résumés Pty Ltd uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Mining Résumés Pty Ltd only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.


When purchasing a résumé package from Mining Résumés Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre at


Please choose carefully. We do not provide refunds if you simply change your mind or make a wrong decision. If you require clarification regarding résumé package inclusions, pricing information or the most suitable product to suit your needs, simply call on 1300 737 863 or email us on prior to making payment. We word & edit your documents until you are 100% satisfied within the agreed time frame, hence once the work has been provided. If you have any issues with quality or satisfaction, we welcome an email at to gain an insight into your thoughts and experiences. The documents we prepare for you such as cover letters, résumés and key selection criteria are based on a combination of information received by you and our understanding of your needs and requirements. Hence, the information gathering stage and your availability to respond to questions throughout all projects within time frames is crucial. Credits can be issued if for example you order a silver package that includes 2 cover letters and you only have 1 job advertisement of interest upon ordering. Your résumé writer will make a note on our computer system that are still in 'credit' to have a second cover letter prepared at a later stage, when a position of interest becomes available.


Affordable package to suit all budgets.

Success Stories

Read our client’s testimonials
and personal experiences
in securing mining jobs.